FREQUENTLY ASKED QUESTIONS

1. How long will my order take to arrive?

Orders typically arrive within 8–15 business days depending on your location. You'll receive a tracking number once your order ships.

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2. Can I return or exchange an item?

Yes! We accept returns and exchanges within 14 days of delivery, as long as the item is unused and in original condition. Please check our Exchange & Refunds page for details.

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3. Do you ship internationally?

Yes, we offer worldwide shipping! Shipping rates and times may vary based on your location.

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4. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track it at any time using the link provided.

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5. What if I receive a damaged or wrong item?

We're so sorry! Please email us at support@svaraksa.com with a photo of the issue and your order number—we’ll make it right immediately.

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6. Do you offer custom sizing or personalization?

Currently, we do not offer custom sizing, but we’re always working on expanding our services!

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7. Can I cancel or change my order?

If your order hasn’t been processed yet, we may be able to help. Please contact us within 12 hours of placing your order.