EXCHANGE & REFUNDS
At Svaraksa, your satisfaction is our priority. If something isn’t quite right, we’re here to make it right.
Eligibility for Refunds & Exchanges
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Items must be unused, unwashed, and in original condition with tags attached.
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Requests must be made within 14 days of receiving your order.
How to Request an Exchange or Refund
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Email us at support@svaraksa.com with your order number and reason.
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We’ll respond with instructions within 1–2 business days.
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Once we receive and inspect the item, we’ll issue your refund or send out your exchange.
Refunds
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Refunds are issued to the original payment method.
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Processing times vary by bank, but typically take 5–10 business days after approval.
Exchanges
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If you’d like a different size or color, let us know.
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Exchanges are processed upon receiving the original item.
Non-Refundable Items
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Gift cards, customized/personalized items, and final sale pieces cannot be refunded or exchanged.
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Need Help?
Reach out to our team at support@svaraksa.com. We're always happy to assist.